If you wish to cancel your order, you must notify us within 24 hours, after which we reserve the right to refuse cancellation if your order is already being processed.

After the 24-hour window, your order may already be:

  • Processed
  • Packed
  • Preparing for shipment
  • Shipped or transferred to the courier

In this case, kindly wait upon the receipt of the order. You may then begin a return request in accordance with our Return Policy. Thank you for your understanding.

Please don't hesitate to always reach out to our customer support as well: support@ashburyandfinch.com